サイズミック・テクノロジーズ株式会社

WEB・インターネットサービス

TL -Client Services, Japan

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  • エージェント情報

仕事内容

We are searching for an experienced TL to join our Sizmek team in Tokyo, Japan

• Day-to-day management of the Client Services team, including reviews, one-on-ones, etc.
• Direct management of strategic Japan clients.
• Act as an escalation point for the team and clients.
• Assign new accounts to team members.
• Ensure campaigns follow Sizmek process, developing new efficiencies where needed.
• Manage team KPIs.
• Work with Sales to support upsell of Sizmek formats, products and custom solutions to media agencies and publishers.
• Participate in quarterly business reviews.
• Work alongside key internal departments to improve and communicate the Sizmek service offering and campaign process.
• Establish and promote best practices and processes to ensure that client support and communication is strong, internal and management communications is clear and that internal support to client services is achieved
• Other duties as assigned.


応募条件

大卒以上

必須条件

• Strong experience in a client service management role, demonstrating strong team management and leadership skills.
• BA/BS degree
• 3+ years related experience and/or training in client services, online advertising preferable
• 2+ years supervisory experience with leading a team of more than 3 team members
• An understanding of interactive media, the advertising industry, and knowledge of emerging technologies
• Basic understanding of video, ad serving, dynamic content solutions, rich media/Flash banner functions
• Must have the ability to prioritize and meet deadlines with demonstrated initiative
• Demonstrated ability to meet objectives of new clients with urgent campaigns
• Ability to work well independently when necessary and define/manage objectives in a fast paced environment
• Drive to proactively find creative solutions when issues arise
• Demonstrated strong team management and leadership skills
• Positive attitude and ability to maintain excellent internal and external client relationships

Skills:

• Passion for team management, problem solving, and client satisfaction
• Detail oriented and extremely organized
• Strong communication in English (verbal and written)
• Project management skills: ability to manage multiple projects at once
• Strong initiative and ability to work well under pressure while maintaining positive attitude
• Ability to work well independently when necessary and define/manage objectives in a fast paced environment
• Strong technical aptitude
• Ability to build strong working relationships with others
• Desire to excel in all that you do

募集要項

募集職種

経営企画・戦略

勤務地


東京都

雇用形態

正社員

福利厚生・給与・休暇

給与

年収400万円〜

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